Support

No. There is no sign-up in JomInvoice and nothing to remember. The app never asks for an email address or a password, and it works with no network connection at all.

An invoice has to be addressed to someone, so a customer comes first:

1. Tap Create on the Home tab, then New Customer.
2. Give it a name and a save, then tap Create again and choose New Invoice.
3. Add lines, check the total, and share the PDF.

If you bill for the same services repeatedly, use New Service under Create first. After that a line is two taps instead of a form.

Create offers New Invoice, New Quote, New Customer, New Job, New Expense, Record Payment, New Service and New Schedule.

Yes, under Settings. Your business name, address, registration number, bank and DuitNow details, and your logo all appear on the documents you send. There are nine invoice templates to choose from, and the exported PDF is rendered at document quality rather than as a screenshot of the screen.

Open the quote and mark it accepted once the customer agrees, then convert it. The lines come across without retyping, and the totals are added up by the same code on both sides, so they cannot drift apart.

It applies the tax; it does not decide whether you owe it. You can set 8% on top of the price or mark your prices as already including tax, and per-line or document-wide, depending on how you bill. Whether you are registered and what rate applies to you is a question for your accountant, not for this app.

Use Create › Record Payment, or open the invoice and record it from there. Cash, bank transfer, DuitNow, card and others are supported, and each payment can produce a receipt you can send.

No. A schedule prepares a draft invoice on the day it falls due, which you then review and send yourself. Nothing is ever emailed to a customer by the app.

No, and it never contacts anyone. Reminders are composed as a PDF or as text and handed to the standard iOS share sheet. You choose the recipient and you press send. JomInvoice itself has no messaging of any kind.

A statement lists everything one customer owes and has paid over a period. Open the customer and choose Statement. It is useful at the end of a month, or before you have to make an awkward phone call.

On your device. Customers, invoices, quotes, jobs, expenses, payments and any attachments live in local storage, and the app is fully usable in a basement with no signal. Nothing is uploaded to us, because there is nothing of ours to upload it to.

Settings → your data section:

• Export everything as CSV — for a spreadsheet
• Export everything as JSON — a complete copy, for keeping or moving
• Export a summary PDF — a human-readable overview

Because the data lives only on the device, a backup is worth taking. If you lose or reset the device without one, the data is gone and nobody can recover it for you — not us, because we never had it.

In Settings, under the data section, choose the erase option. It wipes the store on the device and returns the app to its first-run state. It cannot be undone, so the app asks first.

Yes. Deleting JomInvoice removes its local store with it. Export first if you want to keep anything.

No. This build stores everything on your device and has no cloud sync, so there is no figure of yours on any server. The app contains no analytics service, no advertising and no third-party code. See the privacy policy for the full account.

Yes. Settings → Privacy → Require Face ID (or Touch ID, or your passcode, depending on the device). With it on, the app asks before it opens, so customer names and amounts stay private if someone else picks up your phone.

The camera is used to photograph a receipt for an expense, and to attach a photo to a job. Photo access is for choosing your business logo and for saving an exported PDF if you ask it to. The receipt text is read on your device, and the images stay on your device.

Only if you allow it, and only for reminders you have set up yourself, such as an overdue invoice. Declining changes nothing else about how the app works.

Nothing. It is free, with no in-app purchases, no subscription and no advertising. There is no trial that expires and no feature held back behind a paywall.

JomInvoice does not sell anything, so any charge you see would be from Apple rather than from us. Refunds for App Store purchases are handled by Apple at reportaproblem.apple.com.

Exported documents go through the standard iOS share sheet, so where they land depends on what you choose there — Files, Mail, Messages, a printer, or another app. If the share sheet looks empty, the document may still be being prepared; try again in a moment.

JomInvoice is built for iPhone and iPad and follows your Dynamic Type and dark mode settings. If something is unreadable at a particular text size, email a screenshot and we will fix it.

Email us before you delete the app — deleting it removes the only copy. Tell us the version from the bottom of Settings and what you were doing when it went wrong.